Dedicated, native English-speaking receptionists trained on Cliniko, Halaxy, Splose, Best Practice — and fluent in Medicare, NDIS, DVA billing. From $2,500 a month. No payroll, no super, no recruitment headaches. Live on your phones in seven days.
Australian clinics lose patients every week — not because their practitioners aren't excellent, but because the front desk can't keep up with the volume. You probably recognise at least three of these.
You get one experienced medical receptionist who works exclusively for your clinic, 40 hours a week, in your Australian time zone. They learn your patients. They handle the difficult ones. They work inside your existing Cliniko or Halaxy or Splose — not some janky third-party platform.
Every receptionist is recruited from a pre-vetted pool of experienced medical administration professionals — native English speakers, neutral accents, minimum two years of medical or healthcare experience. They complete a two-week onboarding programme on Australian healthcare — Medicare item numbers, NDIS workflows, DVA, recall systems, the lot — before they ever take a patient call.
The result is front-of-house that runs better than most local hires, at a third of the cost, with the payroll, super, leave, and HR complexity handled entirely by us.
Every CadLink receptionist completes a two-week onboarding before they handle a single patient call. We cover the Australian healthcare landscape, your specific software, and your clinic's workflows.
No marketing maths. Real costs that match what AU clinics actually pay.
We learn your clinic — your patient mix, your software, your hours, your real pain points. No pressure. No pitch deck. If we're not the right fit, we'll tell you.
From our pre-vetted bench, we shortlist two receptionists who suit your clinic. You meet them on a 30-minute video call and choose the one you click with. They begin training on your systems immediately.
Your receptionist is on your calls, in your calendar, and answering your patients. We monitor closely for the first two weeks. If anything isn't right, we fix it or replace them — fast.
A flat monthly fee. Cancel any time with 30 days notice. Everything included — no setup fees, no per-call charges, no hidden extras.
A dedicated full-time receptionist working exclusively for your clinic, inside the software you already use. No payroll, super, leave, recruitment, or HR headaches. Cancel any time.
📞 Call 02 7239 1569Book a 15-minute discovery call. No pressure, no pitch deck. We'll talk about your clinic, your software, your pain points — and tell you honestly whether we're the right fit.